By phone: 1-877-573-5674. Orders are taken Monday through Friday, from 8:30 am to 5:30 pm. The same hours apply if you are inquiring about the status of an order.
In the unlikely event you are unsatisfied, products must be returned in new or gently used condition within 30 days. Please contact Color Me Beautiful for a RETURN AUTHORIZATION or RA number at 1 (800) COLORME. Include your name, e-mail address, and phone number with your return, so we can contact you if necessary. Please allow 30 days for your return to be processed. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction. If you return your item within 30 days within 30 days of purchase, and paid with a credit or debit card, and paid with a credit or debit card, your refund will be applied to your credit or debit card for the purchase price of the item. If you paid with PayPal, a full refund for the purchase price of the item will be applied to your PayPal account. Items may not be returned by mail, and will not be refunded, 30 days after the purchase date. Items shipped to Color Me Beautiful outside of the returns window may not be returned to you. Exchanges: Color Me Beautiful charges $2.99 for return shipping and handling. Please include a check or contact us with a card number at 1 (800) COLORME.
International orders are provided as a customer service, but due to the complexities of international trade, returns and exchanges are not available on international orders.
PRICE CHANGES/PRODUCT AVAILABILITY/OUT OF STOCKS
Prices and availability are subject to change. Occasionally, certain products may be discontinued, in these instances, you are entitled to a speedy refund.
If out of stock, we will immediately place your order on backorder. When your item becomes available, it will be automatically shipped to you.
Please be aware that there may be a slight variation in product shades and ingredients from time to time. Refer to the ingredient list on the product package you receive for the most up to date list of ingredients.
Please do not hesitate to call or email Customer Service with questions. Call toll-free Monday through Friday between 8:30 a.m. and 5:30 p.m. EST at 1-800-606-3435.
We are committed to respecting your privacy. We use the information you provide for internal purposes such as confirming and tracking your order, analyzing tends and statistics, informing you of our new products, services and offers, and providing you with information about our brands. You may receive periodic mailing s from us with information on new products and services or upcoming events. If you do not want to receive such mailings, please let us know by calling us at 1-877-367-4626, contacting us online at www.colormebeautiful.com, writing to us at Color Me Beautiful, Inc. 7000 Infantry Ridge Rd., Suite 200, Manassas, VA 20109 or faxing us at 703-471-0127 and we will immediately delete your name from our mailing list.